Privacy Policy

Inara Center for Psychotherapy is a fictitious business name (DBA) of Mona Saba Valeriano, a Licensed Clinical Social Worker Corporation of California. Throughout this Privacy Policy, the terms “Inara Center for Psychotherapy,” “Inara Center,” “we,” “us,” and “our” refer to Mona Saba Valeriano, A Licensed Clinical Social Worker Corporation.

Inara Center for Psychotherapy respects your privacy and is committed to protecting personal information collected through our website, inaracenter.com (the “Website”). This Privacy Policy describes the types of information we may collect, how we may use and disclose that information, and the steps we take to protect it.

By accessing or using the Website, you acknowledge the practices described in this Privacy Policy. This Privacy Policy applies to information collected through the Website and does not replace or supersede any separate privacy notices, informed consent documents, or other legal requirements that may apply to psychotherapy services provided by Inara Center for Psychotherapy.

Information We Collect

Depending on how you interact with the Website, Inara Center for Psychotherapy may collect personal information that you voluntarily provide to us, including:

  • Your name;
  • Email address;
  • Telephone number;
  • Information you provide when contacting us through the Website;
  • Information you provide when requesting information about services or scheduling a consultation or appointment; and
  • Other information you voluntarily submit through forms, emails, or other communications.

We may also automatically collect certain technical information when you visit the Website. This may include your Internet Protocol (IP) address, browser type, operating system, device information, referring website, pages visited, date and time of access, and other technical or usage information.

This information may be used to operate, maintain, and improve the Website; monitor Website performance; understand how visitors use the Website; troubleshoot technical issues; and maintain the security and functionality of our online services.

How We Use Personal Information

Inara Center for Psychotherapy may use personal information that you provide to:

  • Respond to inquiries and requests for information;
  • Communicate with you regarding services, consultations, or appointments;
  • Provide and administer services that you request;
  • Respond to communications submitted through the Website;
  • Maintain and improve the Website and its functionality;
  • Monitor Website usage and performance;
  • Protect the security and integrity of the Website; and
  • Comply with applicable legal and regulatory requirements.

We may also use information for other purposes disclosed to you at the time the information is collected or as otherwise permitted or required by applicable law.

Inara Center for Psychotherapy does not sell or rent personal information to third parties.

We may disclose personal information to service providers or other third parties when reasonably necessary to operate our Website, provide requested services, maintain technical systems, process communications, analyze Website usage, or otherwise perform services on our behalf. Such parties may access personal information only as reasonably necessary to perform the services for which they have been engaged and are expected to maintain appropriate confidentiality and security.

We may also disclose personal information when we believe disclosure is reasonably necessary to comply with applicable law, legal process, court order, or governmental request; protect the rights, property, or safety of Inara Center for Psychotherapy or others; investigate suspected fraud or unlawful activity; or respond to an emergency where disclosure is reasonably necessary to protect someone’s health or safety.

Psychotherapy and Health Information

Information provided in connection with psychotherapy services may contain sensitive personal information and protected health information and may be subject to additional federal and state privacy laws, regulations, and professional confidentiality requirements.

The Website is not intended to function as a repository for psychotherapy treatment records or clinical records. Please use appropriate caution when submitting personal or health information through online forms or general electronic communications.

Information relating to psychotherapy services may be subject to privacy protections that differ from those applicable to ordinary Website visitor information. Any collection, use, disclosure, or protection of protected health information in connection with psychotherapy services will be governed by the privacy requirements applicable to those services, including applicable federal and California law.

Nothing in this Privacy Policy is intended to limit any privacy rights or protections provided to you under applicable law.

Third-Party Services and Platforms

Inara Center for Psychotherapy uses certain third-party platforms and service providers to operate the Website, communicate with clients, schedule and administer services, process payments, and understand Website usage. These providers may collect or process information in connection with their services. Some services may also rely on additional third-party providers to perform specific functions, such as payment processing.

WordPress

Our Website is built and operated using WordPress. WordPress and our Website hosting infrastructure may automatically collect certain technical information associated with visits to the Website, including information such as IP addresses, browser type, device information, operating system, referring websites, pages visited, and access times.

Information collected through WordPress or our hosting environment may be used to maintain Website functionality, monitor performance, troubleshoot technical issues, and protect the security of the Website.

WordPress and our hosting providers may also use cookies or similar technologies as necessary to provide and maintain Website functionality. The specific information collected may vary depending on the WordPress plugins, hosting services, and other technologies used on the Website.

Google Analytics

Inara Center for Psychotherapy uses Google Analytics to help us understand how visitors interact with our Website and to evaluate Website traffic and performance.

Google Analytics may collect information about your use of the Website through cookies and similar technologies. This may include information such as your IP address, browser type, device information, pages visited, referring websites, and general usage patterns.

We use this information primarily to understand Website traffic, identify areas for improvement, and improve the functionality and effectiveness of our Website.

You may be able to limit or opt out of certain Google Analytics data collection through tools and settings provided by Google, as well as through your browser settings.

SimplePractice

Inara Center for Psychotherapy uses SimplePractice for certain practice-management functions, which may include appointment scheduling, client communications, intake and administrative information, billing, payment processing, and other services associated with the administration of psychotherapy services.

Information submitted through SimplePractice may include personal information and, where applicable, protected health information. Such information is subject to the privacy and security practices applicable to SimplePractice, as well as the legal and professional obligations applicable to Inara Center for Psychotherapy.

SimplePractice may use third-party service providers to support certain functions of its platform, including payment processing. Payment transactions processed through SimplePractice may be handled by Stripe or other payment service providers used by SimplePractice.

Inara Center for Psychotherapy does not intentionally collect or store complete credit card numbers or security codes through the Website. Payment information submitted through SimplePractice is processed through the applicable payment-processing infrastructure used by SimplePractice.

Because information submitted through SimplePractice may include sensitive personal information and protected health information, we encourage you to review SimplePractice’s applicable privacy and security policies for additional information regarding how information submitted through its platform is collected, used, stored, and protected.

The Website itself is not intended to serve as the primary platform for collecting or maintaining psychotherapy treatment records. When you use SimplePractice in connection with psychotherapy services, information provided through that platform may be subject to additional privacy protections and legal requirements.

Payment Information

Payments for services provided by Inara Center for Psychotherapy are processed through SimplePractice. SimplePractice may use Stripe or another third-party payment processor to facilitate payment transactions.

Inara Center for Psychotherapy does not intentionally store complete credit card numbers, security codes, or other complete payment-card credentials on the Website.

Information necessary for Inara Center for Psychotherapy to administer and document payments, such as your name, transaction amount, date of payment, and payment status, may be retained in accordance with applicable legal, accounting, professional, and recordkeeping requirements.

For additional information regarding the collection and processing of payment information through SimplePractice, please review the applicable privacy and security policies provided by SimplePractice and its payment-processing partners.

Third-Party Websites and Services

The Website may contain links to third-party websites and services.

Inara Center for Psychotherapy does not control the privacy practices, policies, or content of third-party websites or services. When you leave our Website or interact with a third-party service, the information you provide may be collected, used, stored, and processed according to that third party’s privacy policy and terms of use.

We encourage you to review the applicable privacy policies of third-party websites and services before providing personal or financial information.

Inara Center for Psychotherapy is not responsible for the privacy or security practices of third-party websites or services that we do not control.

Cookies and Tracking Technologies

The Website may use cookies and similar technologies to support Website functionality, analyze Website traffic, maintain security, and understand how visitors interact with our Website.

Third-party services used by Inara Center for Psychotherapy, including Google Analytics and certain WordPress-related technologies, may also place or access cookies or similar identifiers.

You may be able to control or disable cookies through your Internet browser settings. Please be aware that disabling certain cookies may affect the functionality or availability of portions of the Website.

Data Security

Inara Center for Psychotherapy takes reasonable measures to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. You should exercise caution when transmitting sensitive information over the Internet and should avoid submitting highly sensitive personal or medical information through Website forms or unsecured electronic communications unless specifically requested.

If Inara Center for Psychotherapy becomes aware of a security breach involving personal information, we will take reasonable steps to investigate the incident, mitigate potential harm, and provide any notifications required by applicable law.

Children’s Privacy

The Website is not directed toward children under the age of 13, and Inara Center for Psychotherapy does not knowingly collect personal information online from children under 13.

If we learn that a child under 13 has provided personal information through the Website without appropriate parental consent, we will take reasonable steps to delete that information where required by applicable law.

If you believe that a child has provided personal information through the Website, please contact us using the information provided below.

Your Privacy Choices

You may contact Inara Center for Psychotherapy regarding personal information that you have voluntarily provided through the Website.

If you receive marketing or informational communications from us, you may opt out of future marketing communications by using the “unsubscribe” or “opt-out” mechanism included in those communications.

Please note that even if you opt out of marketing communications, we may still communicate with you when necessary to respond to a request you have made, provide services you have requested, or fulfill legal or administrative obligations.

California Privacy Rights

California law provides certain privacy rights to California residents, subject to applicable legal requirements and exemptions.

Depending on the circumstances and applicable law, California residents may have rights concerning their personal information, including the right to request access to, deletion of, or correction of certain personal information, as well as certain rights relating to the sale or sharing of personal information and the use or disclosure of sensitive personal information.

Inara Center for Psychotherapy does not sell personal information.

Certain personal or health information may be subject to exemptions or separate privacy requirements under applicable federal or California law. Nothing in this Privacy Policy is intended to create rights beyond those provided by applicable law.

To submit a privacy-related request or question, please contact us using the information provided below. We may take reasonable steps to verify the identity of an individual making a request where required or permitted by law.

We will respond to verified privacy requests within the timeframe required by applicable law.

Do Not Track

Some web browsers may transmit “Do Not Track” signals or similar mechanisms. Because there is not a universally accepted standard for responding to such signals, the Website may not respond to all browser-based Do Not Track requests.

Where required by applicable law, we will honor applicable privacy preference signals in accordance with the law and regulations then in effect.

Changes to This Privacy Policy

Inara Center for Psychotherapy may periodically update this Privacy Policy to reflect changes in our practices, technology, applicable law, or Website functionality.

When changes are made, the revised Privacy Policy will be posted on the Website with an updated effective date, where appropriate.

We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Inara Center for Psychotherapy:

Inara Center for Psychotherapy
402 S. Marengo Avenue
Pasadena, CA 91101

Email: mona@inaracenter.com
Phone: 323-942-9520